Privacy and cookies
The short version: we collect what we need to sort out your mini golf, we don’t sell it, and we don’t follow you around the internet.
Last updated: 12 November 2026
Draft. Our registered business details still need adding before this page goes live.
Who we are
MiniGolf2Hire is a mini golf hire business based in Buckinghamshire, England. [Legal name, company number and postal address to be added.]
We’re the “data controller” for the details you give us, which means we decide how they’re used and we’re responsible for looking after them. For anything about your data, email info@minigolf2hire.com.
What we collect
- When you ask for a date or a price (through the form or through Dimples, our chat helper): your name, email address, phone number if you give one, your event date, where it is, the occasion, whether it’s indoors or outdoors, which course you want and anything you add in the notes.
- When you pay: payments are taken by Stripe, and by Klarna if you choose it. We never see or store your full card details. We’re told that you’ve paid, how much, and a payment reference.
- When we deliver: the delivery address and any access notes you give us.
- When you email us: whatever is in the conversation.
- When you visit the site: our hosting provider, Cloudflare, handles technical details such as your IP address and browser type so it can show you the site and keep it secure. We don’t use analytics or advertising trackers.
Dimples is a scripted helper, not artificial intelligence. Nothing you type into the chat is sent to us until you tell Dimples to send it.
Why we use it
| What we’re doing | Our legal basis |
|---|---|
| Giving you a price and answering your questions | Steps you’ve asked us to take before a contract |
| Taking your booking and payment, then delivering, setting up and collecting your course | Our contract with you |
| Keeping records for tax and accounts | Legal obligation |
| Keeping the site secure, stopping spam, and dealing with complaints or claims | Our legitimate interests in running a safe, honest business |
We won’t send you marketing unless you’ve asked for it, and you can change your mind at any time.
Who we share it with
Only the companies that help us run the business:
- Cloudflare, which hosts this website and passes your enquiry to our inbox.
- Stripe, which takes payments.
- Klarna, only if you choose to pay with Klarna. Klarna decides for itself whether to offer you credit and uses your details under its own privacy notice.
- Our email provider (we currently send email through Cloudflare, and read replies in our own mailbox), and our accountant.
- Authorities such as HMRC or the police, if the law requires it.
We never sell your details. To anyone. Ever.
Where it’s stored
Some of these companies store data outside the UK. When that happens, the transfer is covered by safeguards recognised under UK data protection law.
How long we keep it
- Enquiries that don’t become bookings: up to 12 months, then deleted.
- Bookings, invoices and payment records: 6 years after the end of the tax year, because tax law says so.
- The automatic emails we send you (confirmations, payment links, reminders): a log is kept for 90 days.
Your rights
You can ask us to:
- show you the details we hold about you
- correct anything that’s wrong
- delete your details, where we don’t have to keep them by law
- stop or limit how we use them
- send your details to you or to someone else in a usable format
Email info@minigolf2hire.com and we’ll reply within one month. It’s free.
If you’re unhappy with how we’ve handled your data, tell us first and we’ll acknowledge your complaint within 30 days. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
We don’t use advertising or tracking cookies, which is why you haven’t been ambushed by a cookie banner. Here’s everything that does get stored:
- One note in your browser’s session storage. It remembers that you’ve closed Dimples’ speech bubble, so Dimples doesn’t keep pestering you. It vanishes when you close the tab.
- Cloudflare security cookies. Cloudflare may set a strictly necessary cookie to tell real visitors from bots.
- Stripe’s cookies at checkout. When you pay, you’re on Stripe’s secure payment page, which uses cookies that are essential for taking payment and preventing fraud.
If we ever add anything that isn’t strictly necessary, such as visitor statistics, we’ll update this page and ask you first.
Children
Mini golf is for everyone, but bookings aren’t. You need to be 18 or over to book, and we don’t knowingly collect details from children.
Changes to this page
If we change how we use your details, we’ll update this page and change the date at the top.