Booking terms

The short version: quotes are free. A deposit of £10 a hole books your date. The rest is due a week before. Cancel with 7 or more days to go and you only lose the deposit. Look after the kit.

Last updated: 12 November 2026

Draft. Our registered business details still need adding before this page goes live.

1. Who’s who

“We” and “us” means MiniGolf2Hire. [Legal name, company number and postal address to be added.] “You” means the person or organisation making the booking. You need to be 18 or over to book.

These terms apply to every booking. If your quote or confirmation says something different, the quote or confirmation wins.

2. Quotes and bookings

Quotes are free and you’re under no obligation to go ahead.
When you ask for a date we check it’s free, then check we can get to your location. We may say no, for example if the location is too far or unsuitable, and if we do nothing has been charged.
If we say yes, we email you a personal payment link. Your booking is confirmed when we’ve received your deposit (or full payment, if that’s what is due) and sent you a confirmation. We hold your date for 48 hours from when we email you, for you to pay the deposit. If it isn’t paid in that time, we release the date so someone else can have it.
A week before your event we email you a link to pay the rest.

3. What you get

The course you booked: 3, 5, 9 or 12 holes.
Delivery, set-up and collection at the times we agree with you.
Putters and balls.

We don’t provide staff. Once the course is set up, it’s yours to run until we come back for it.

4. Price and payment

The price is the one on your quote or confirmation. Our standard prices (for 4 or 8 hours of hire) are listed on our website and include delivery, set-up, collection, putters and balls. Hire of 12 hours or more, or over more than one day, is priced on request. Travel and extras may be added to a quote.
A deposit is due when you book: £10 per hole.
Dimples’ special: book the 12-hole course and we take £20 off your price. It comes off your deposit, so you pay £100 to book and it counts as £120 towards your price.
The rest is due no later than 7 days before your event.
If you book 7 days or less before your event, the full price is due when you book.
You can pay by card, Apple Pay, Google Pay or Klarna. If you use Klarna, your agreement for that payment is with Klarna and their terms apply.

If the rest isn’t paid on time, we’ll get in touch. If it still isn’t paid, we may treat the booking as cancelled by you, and section 5 applies.

5. Cancelling or changing your booking

If you cancel

7 days or more before your event: you lose your deposit and owe nothing more. If you’ve already paid more than the deposit, we refund the difference.
Less than 7 days before your event: the full price is payable, and nothing is refunded.

To cancel, email info@minigolf2hire.com. The day we receive your email is the day that counts.

If you want to change the date

Ask us as early as you can. We’ll do our best to move your booking, but we can’t promise the new date will be free.

Bad weather

Rain on its own isn’t a reason for a refund. The cancellation terms above still apply.
If the forecast looks bad, tell us by 6pm the day before your event. We’ll either set up indoors or under cover instead, if you have the space, or move your booking once, free of charge, to another available date within 12 months.
If we decide it isn’t safe to deliver or set up, for example because of a severe weather warning, section 9 applies and you choose a new date or a refund.

No 14-day cooling-off period

When you buy most things online you get 14 days to change your mind. That right doesn’t apply here, because this is a leisure service booked for a specific date. The cancellation terms above apply instead.

If we cancel

If we have to cancel your booking, we’ll offer you a new date or refund everything you’ve paid, whichever you prefer.

6. On the day

You need to give us a suitable, reasonably flat space, indoors or outdoors, and safe access to it at the agreed delivery and collection times.
Someone aged 18 or over needs to be there when we deliver and when we collect.
If we can’t set up because the space or access isn’t what we agreed, we’ll do what we reasonably can, but the full price is still payable.

7. Looking after the kit

The course, putters and balls belong to us and are your responsibility from the moment we finish setting up until we collect them.

Use the kit for mini golf, the way it’s meant to be used.
You’re responsible for supervising everyone who plays, especially children.
If anything is lost, stolen or damaged beyond normal wear and tear, you’ll need to pay the reasonable cost of repairing or replacing it. We’ll tell you what the cost is and how we worked it out.

This is the bit about your uncle.

8. Safety and responsibility

We don’t supervise play. You and your guests play at your own risk, and you’re responsible for keeping the game sensible.
We’re responsible for loss or damage that is a foreseeable result of us breaking these terms or not taking reasonable care. We’re not responsible for loss or damage caused by how you or your guests use the kit.
Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law says we can’t limit.
If you’re a consumer, nothing here affects your legal rights.
If you’re booking for a business, our total responsibility to you is limited to the price of your booking.

9. Things outside our control

If something outside our reasonable control stops us delivering, such as dangerous weather or a road closure, we’ll offer you a new date or refund what you’ve paid.

10. Complaints

If something wasn’t right, email info@minigolf2hire.com and we’ll do our best to fix it.

11. Your details

How we use your details is explained in our privacy and cookies notice.

12. The legal bit

These terms are governed by the law of England and Wales. If you’re a consumer living in Scotland or Northern Ireland, you can also bring a claim in your local courts.